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Redefining B2B car rental booking experiences with Salesforce Agentforce​

A leading B2B car rental and mobility solutions provider faced inefficiencies in managing customer interactions

Smart product finder/recommender made with Gen AI & ML​

A leading two-wheeler manufacturer wanted to create a seamless voice integrated multilingual mobile experience for
Learn how we built a unified data foundation and applied ML to deliver personalized credit card recommendations, boosting cross-sell performance.

Bank cross-sells credit cards with smart recommendations​

The credit card product line of bank has been underperforming for about a year. To

Extentia at the SAP AppHaus Network Partner Meetup in Walldorf 

Extentia, a Merkle Company, made its presence felt at the SAP AppHaus Network Partner Meetup

How Experience Architecture Accelerate Customer Loyalty and OEM Profitability

Key Highlights:  Why isn’t loyalty improving even as OEMs digitize every touchpoint? Because modern tools

The Hidden Fracture: Why Automotive Brand Loyalty Is Collapsing Despite Record Digital Investment

The Hidden Fracture: Why Automotive Brand Loyalty Is Collapsing Despite Record Digital Investment 

Key Highlights  Automotive brands are investing more in digital than ever before. New platforms, connected car experiences,

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