Driving the Future of Automotive Experiences
Powering Connected, Automotive Solutions
At Extentia, we help leading OEMs stay ahead with solutions that unify data, personalize engagement, and deliver seamless digital journeys.
Our expertise spans EV ecosystems, advanced mobility solutions, and AI-powered innovations that enable smarter decision-making and predictive insights. From customer engagement to next-gen digital platforms, we empower you to boost sales, strengthen loyalty, and reimagine ownership for the modern customer.
Let’s accelerate what’s next—together.
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Our Automotive Technology Solutions
From connected platforms to EV ecosystems, we deliver end-to-end solutions that redefine mobility.
EV Enablement
As the shift to electric mobility accelerates, we equip OEMs with the digital foundation to own the EV charging journey end-to-end. Our solutions integrate charger locators, session management, payments, and in-app modules that keep customers within your ecosystem, ensuring a branded charging experience that strengthens loyalty and supports scalable EV growth.
Connectivity & IoT
Elevate every vehicle into a sophisticated, connected system built for intelligence at scale. Our IoT solution delivers continuous insight, predictive intervention, and real-time customer connectivity, all powered by a unified digital backbone engineered for resilience, security, and growth. Designed to adapt with your ecosystem, it accelerates smarter operations and future-ready mobility.
Agentforce
Transform automotive operations with Agentforce, powered AI agents built to solve real industry challenges. Automate test-drive scheduling, service updates, and repair-status queries; support dealers with accurate, real-time inventory and pricing; and streamline customer cases end-to-end. The result: faster resolutions, reduced manual load, and a consistently superior ownership experience.
Cloud & Data Solutions
We enable automotive enterprises to fully leverage cloud and data-driven insights. By implementing secure cloud architectures and advanced analytics, we empower brands to make informed decisions, anticipate customer needs, and deliver personalized digital experiences that drive engagement, efficiency, and growth in a rapidly evolving automotive landscape.
Improving Brand Loyalty
Customer loyalty starts with trust and thrives on consistent, meaningful experiences. We help automotive brands leverage technology, design thinking, and CRM intelligence to understand customer behavior, personalize interactions, and nurture long-term relationships, driving repeat engagement, higher retention, and sustained value across every touchpoint of the customer journey.
Unified Customer Experience Framework
We use a unified customer experience framework that connects discovery, purchase, and ownership into one seamless journey. By aligning marketing, sales, and service, it delivers consistent cross-channel experiences, ensures end-to-end visibility, and strengthens customer engagement.
Why Leading Automotive Brands Trust Extentia​
Our solutions have delivered measurable impact for the world’s leading automotive brands.
How Extentia Empowers
Our Partner Ecosystem
How Agentforce Builds Loyalty?
AI-driven insights turn every interaction into an opportunity for lasting connection. Today’s customers expect brands to understand and anticipate their needs. With Agentforce, we enable you to deliver personalized, AI-powered interactions that keep customers connected and feeling valued long after the purchase. From real-time insights to seamless support, we make loyalty the natural result of exceptional customer engagement.
We were recently honored with the AI-Driven Business Impact award at the Salesforce Data & AI Future First Confex 2025. This achievement reflects our dedication to pioneering AI-driven innovation and delivering impactful, real-world solutions. This achievement reflects our dedication.
Our Work
Our solutions have delivered measurable impact for the world’s leading automotive brands.
Empowered family car buying journeys with SFMC
The second-largest producer of masterbatches lacked a centralized database for managing inquiries, causing inefficiencies and delays. A unified system was needed to streamline processes and improve customer service.
Lead management solution enhanced with Salesforce Data Cloud and SFMC
The second-largest producer of masterbatches lacked a centralized database for managing inquiries, causing inefficiencies and delays. A unified system was needed to streamline processes and improve customer service.
Targeted marketing using data cloud & marketing cloud
The second-largest producer of masterbatches lacked a centralized database for managing inquiries, causing inefficiencies and delays. A unified system was needed to streamline processes and improve customer service.
Experience Design Trends for Automotive Industry 2025
Explore the top experience design trends redefining customer journeys in the automotive industry for 2025
