Bidgely Brings Energy Analytics for Utilities onto the Salesforce AppExchange
What made this project such a resounding success was a meticulous strategy that involved pre-planning to ascertain the correct approach, a design-focused approach that prioritized the user interface, moving onto a technical PoC using the learnings from an intuitive click-through prototype, and then approaching the project in a structured manner to ensure that the foundation was absolutely solid.
Extentia’s Salesforce team built out the Salesforce application to integrate with the Bidgely APIs. Lightning Web Components were used to allow users to easily and intuitively configure Bidgely widgets into their org and set the layout.
Energy Providers and Utilities can now access a customer's energy usage analysis directly within Salesforce. Bidgely's AI-powered intelligence disaggregates energy usage patterns, true appliance profiles, and next best-recommended energy tips and programs. All of this along with advanced energy insights, true bill itemization, personalized recommendations, and next best actions makes it a virtual necessity for organizations looking to manage, organize and optimize customer data.
“From the very beginning, this project has been a unique collaborative experience where both teams worked in perfect sync with one another,” said Komal Khilnani, Extentia’s Vice President of Business Development. “The collective sum of our expertise, experience, and technical ability allowed us to fundamentally push the boundaries of what we initially thought was possible for an application such as this. It’s been an immense pleasure working alongside the Bidgely team and we look forward to continuing to do so.”
Gabriele Pinccelli, Bidgely’s Vice President of Product, echoed this sentiment, stating, “Extentia is an excellent partner in enabling our Utility AI insights to be packaged and delivered across the Salesforce ecosystem. As we continue to innovate in the area of utility customer engagement services, the partnership with Extentia will continue to accelerate the deployment of these innovations on enterprise platforms like Salesforce.”
Extentia, has over a decade of experience across various clouds including Sales, Service, Marketing and Community Cloud with a strong focus on Health Cloud and Financial Services Cloud implementations. As Salesforce certified PDO Experts, Extentia has proven expertise in Salesforce’s security review processes, and works with ISVs across the globe to define, wireframe, develop, package and list products on the Salesforce AppExchange.
Extentia’s team strives to consistently deliver value to customers with experience-centric transformation, design-led solutioning, and Customer 360 implementations, with a particularly impressive track-record in building Salesforce solutions with Lightning Web Components (LWC), Einstein Analytics, Heroku, and third-party integrations.
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