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  • Writer's pictureNisha Sashidharan, Head of Marketing

The Future of ChatGPT: Microsoft's Acquisition of OpenAI and Its Impact

Is Google going to face competition? As bold as it may sound, if Microsoft purchased an exclusive license in GPT-3, the engineers at Redmond would have thought the same. Whether the duel is Google vs. Bing, Chrome vs. Edge, or Alphabet vs. Microsoft, one thing is for sure – there’s a threat to the search engine monopoly.

Let’s flip the calendar back to 2019 before delving into what’s coming next for ChatGPT.

Let’s Get Some Context

Microsoft and OpenAI, the tech giant’s investment in GPT-3’s creator, has become a topic of interest in tech communities. So far, with Microsoft's financial backing, OpenAI has developed GPT-3 to new levels of sophistication. However, this development has led to widespread speculation about the future of GPT-3 and its impact on chatbots and conversational AI.


Microsoft's Investment in OpenAI for Chatbot Technology

Microsoft's initial investment in OpenAI goes back several years, with the former becoming a preferred partner for commercializing OpenAI's technologies in 2019. This partnership has provided OpenAI access to Microsoft's Azure cloud platform, enabling OpenAI to scale its GPT models significantly. Shortly after ChatGPT’s popularity lit the internet up, Microsoft confirmed a $10 billion investment in OpenAI, pouring onto its previous $1 billion in 2019.


The Strategic Move to Incorporate GPT-3 into its Services

If you read this on the Edge browser, Microsoft has now incorporated the GPT-3 language model in its browser and search engine. Not to forget Microsoft’s plans for further integration with Office 365, Power Apps, and Dynamics 365. The partnership, therefore, goes beyond GPT-3 and chatbots, intending to push the conversational AI market. Despite being in its early development stages, the integration has been praised for its natural interaction between humans and chatbots.


Open-Source Model Against the Proprietary Tools

The future of the conversational AI market depends on a balance between proprietary and open-source models. While proprietary technology can drive innovation and provide businesses access to cutting-edge technology, the open-source model has democratized AI and allowed small and medium-sized businesses to develop their own chatbots. As the chatbot industry evolves, it will be essential to balance proprietary and open-source models and focus on ethical factors when designing AI-powered chatbots.


How Will Microsoft’s Acquisition Impact AI Beyond GPT?

Industry experts have expressed concerns that Microsoft's involvement might lead to the privatization and commercialization of GPT-3. GPT-3 has been developed using an open-source model, allowing avid developers worldwide to access the technology and build their own applications. With Microsoft's involvement, there’s a possibility that GPT-3 could become a proprietary technology, limiting access to open-source communities. As for ChatGPT, the shift towards a proprietary model – from an open-source model – could have significant implications.

The Grim Reality of Automation in the Chatbot Industry

Is there a threat to some of the jobs conducted by humans? Maybe, but not too soon! The acquisition of OpenAI by Microsoft has generated much speculation about the future of employment and industrial automation. Some have already hailed the development of advanced AI technology as a boon for businesses, while others have concerns about the impact on the broader economy. Microsoft's recent layoff of employees has already raised questions about the tech giant’s commitment to its employees and the impact on future employment.


Microsoft vs. Google

No matter how much Microsoft tries to dodge the argument, it – for sure – has an eye to hit Google’s monopoly in the browser and search engine duel. In all seriousness, though, integrating GPT-3 into Edge and Bing could be disruptive in the search engine market. While the potential strike at the Google monopoly may seem like a far-fetched dream, it's crucial to consider that the benefits far outweigh the drawbacks of this revolution. Only time will tell whether GPT-powered Edge and Bing will be the next giant leap ahead or just a flash in the sky.


Let's Hope ChatGPT Doesn't Leave Us All Unemployed

The development of GPT-3 indeed has the potential to drive productivity and growth. Still, businesses must be mindful of the potential impact on employees and work to ensure that their chatbot strategies are designed in a way that is ethical and respectful of human labor. As for whether Microsoft can strike the perfect balance between innovation and ethical considerations, it’s yet to be seen. What’s evident is that the broader market encompasses a range of applications, and businesses will need to adopt a customer-centric approach to their conversational AI strategies.


ChatGPT is a shiny new object everyone wants to learn more about and can't stop talking about. At Extentia, we aim to cover all facets and angles of ChatGPT to give you more holistic information. We intend to discuss more such technologies reshaping the world and changing industries. Stay tuned!


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