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Jr. Salesforce Administrator

Pune and Bangalore, India

Must have

  • Over 2 years’ experience as a Salesforce Admin

  • Managed users, apps (custom and installed), including integrations with third-party systems

  • Must be able to setup, manage and update security settings like OWD, field level security, profiles, permission sets and roles effectively

  • Experience or knowledge in Service Cloud and Community Cloud

  • Experience in creating and managing standard/custom objects, standard/custom fields, object relationships, validation rules, custom buttons and page layouts

  • Good experience in creating new and maintaining existing Workflow Rules, Approval processes, flows and process builder processes

  • Worked in Lightning enabled environment

  • Ability to independently handle data migrations across Salesforce orgs

  • Experience in CRM data integrity including record de-duping and clean up

  • Ability to Monitor, measure and communicate metrics

  • Experience in developing and implementing trainings to drive adoption and usage

  • Ability to evaluate new tools as they become available, communicating future Salesforce releases and enhancements

  • Experience in developing and maintaining process documentation, workflows and field maps

  • Created dashboards, reports and custom report types, evolving analytics to uncover patterns and insights

  • Collaborated cross-functionally to document business and technical requirements

  • Ability to identify and evaluate potential global and local integration or third-party vendors

  • Ability to manage vendor relationship with Salesforce and any other third-parties

  • Experience in Scheduling, planning  and executing deployments by effectively collaborating with development teams using change sets/IDE/other migration tools

  • Ability to troubleshoot any existing issues and recommend solutions

  • Excellent verbal and written communication skills

Good to have

  • Experience or know how of CPQ functional and configurational skills

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