Jr. Salesforce Administrator

Must have

• Over 2 years’ experience as a Salesforce Admin

• Managed users, apps (custom and installed), including integrations with third-party systems

• Must be able to setup, manage and update security settings like OWD, field level security, profiles, permission sets and roles effectively

• Experience or knowledge in Service Cloud and Community Cloud

• Experience in creating and managing standard/custom objects, standard/custom fields, object relationships, validation rules, custom buttons and page layouts

• Good experience in creating new and maintaining existing Workflow Rules, Approval processes, flows and process builder processes

• Worked in Lightning enabled environment

• Ability to independently handle data migrations across Salesforce orgs

• Experience in CRM data integrity including record de-duping and clean up

• Ability to Monitor, measure and communicate metrics

• Experience in developing and implementing trainings to drive adoption and usage

• Ability to evaluate new tools as they become available, communicating future Salesforce releases and enhancements

• Experience in developing and maintaining process documentation, workflows and field maps

• Created dashboards, reports and custom report types, evolving analytics to uncover patterns and insights

• Collaborated cross-functionally to document business and technical requirements

• Ability to identify and evaluate potential global and local integration or third-party vendors

• Ability to manage vendor relationship with Salesforce and any other third-parties

• Experience in Scheduling, planning  and executing deployments by effectively collaborating with development teams using change sets/IDE/other migration tools

• Ability to troubleshoot any existing issues and recommend solutions

• Excellent verbal and written communication skills