AI is more than just algorithms; it’s about human-centric experiences. Extentia’s Experience Centric Transformation (XCT) approach designs intelligent solutions that are intuitive, personalized, and engaging, enhancing decision-making and streamlining operations for transformative experiences.
How We Do It
We begin by deeply understanding your business needs, crafting bespoke AI-driven workflows that amplify efficiency and ignite engagement. With a focus on tangible results, we empower you to unleash the full potential of AI, transforming your business and propelling you to new heights of success.
We integrate AI, marketing, and delivery processes to optimize efficiency and innovation. This synergy powers our 5D Process—Discover, Define, Design, Develop, and Deliver—ensuring seamless execution from ideation to delivery. By aligning strategy with execution, our approach enhances decision-making, accelerates innovation, and drives impactful outcomes.
Reimagine Customer Engagement with
Intelligent AI Solutions
Unlock the hidden wisdom in your data and experience the power of AI tailored to your industry. Our GenAI journey begins with Talk to Your Data (RAG), a revolutionary approach that empowers you to have a seamless interaction with your data. We combine Retrieval-Augmented Generation (RAG) with AI to deliver real-time, context-aware insights that fuel smarter decisions and streamline operations. By fine-tuning these AI models to the unique needs of your sector, we ensure optimized performance and deeper, actionable insights. Embrace the future of AI and unlock its full potential with Extentia.
Our Expertise That Crafts
Engaging Mobile Experiences
Create captivating customer experiences with Extentia's GenAI. Deliver real-time, personalized support, streamline interactions, and boost satisfaction with intelligent messaging and proactive assistance.
Streamline your internal operations with GenAI. Automate tasks, gain valuable insights, and personalize engagements for increased efficiency and productivity.
Intelligent Messaging (IM)
Extentia’s Intelligent Messaging redefines customer engagement with personalized, conversational experiences. Through hyper-personalization, it transforms sales and support interactions, offering seamless assistance across voice, text, and images—creating an engaging and efficient journey for every customer.
Intelligent Messaging Blueprint
Craft a forward-thinking messaging strategy that shapes customer experience and drives meaningful engagement.
Conversational Design and Experiences
Create personalized, multimodal conversations that resonate with your audience, leveraging behavior-based experiences and AI-powered interactions.
AI + Human-Powered Assistance
Deliver exceptional support with 24/7 assistance, seamlessly blending AI-driven chatbots with human expertise for personalized and efficient resolutions.
Technology Integration
Integrate seamlessly with leading Customer Relationship Management (CRM) and eCommerce platforms like Salesforce, Adobe, Braze, and more, unifying your customer data and optimizing your workflows.
Click-to-Message Ads & Marketing Messages
Empower customers to instantly connect with your brand through Messenger, Instagram, or WhatsApp, driving engagement and conversions with seamless click-to-message interactions.
Extentia’s AI Expertise for Innovative Solutions
The Extentia Difference
Tech-Savvy and Future-Ready
Tech-Savvy and Future-Ready
Agile and Adaptable
Agile and Adaptable
Creativity that Clicks
Creativity that Clicks
Partnerships with a Personal Touch
Partnerships with a Personal Touch
Growing Together, Every Step of the Way
Growing Together, Every Step of the Way
Serving Key Industries
Fintech
Drive experience-led transformations to streamline your operations, manage compliances, and gain complete control of your customer interactions.
Healthcare
Personalize patient-provider interactions through enhanced UI/UX. We empower you to streamline data access and collaboration for improved care.
What Our Clients Have to Say
Explore Our Other Services
Experience
Extentia empowers businesses to thrive by crafting intuitive and engaging experiences that captivate audiences and transform digital journeys.
Cloud
Extentia, a Merkle company, helps you navigate your cloud transformation journey, providing expert guidance and support every step of the way.
Mobility
Extentia, a Merkle Company, crafts innovative mobile solutions that blend cutting-edge technology with user-centric design, creating seamless and engaging experiences that leave a lasting impression.
Experience
Extentia empowers businesses to thrive by crafting intuitive and engaging experiences that captivate audiences and transform digital journeys.
Cloud
Extentia, a Merkle company, helps you navigate your cloud transformation journey, providing expert guidance and support every step of the way.
Mobility
Extentia, a Merkle Company, crafts innovative mobile solutions that blend cutting-edge technology with user-centric design, creating seamless and engaging experiences that leave a lasting impression.