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Role and Responsibilities

Role and Responsibilities

Salesforce Administration 

Pune, India

Must Have

  • Over 4 years' experience as a Salesforce Admin

  • Managed users, apps (custom and installed), including integrations with third-party systems

  • Must be able to setup, manage and update security settings like OWD, field level security, profiles, permission sets and roles effectively

  • Create and manage standard/custom objects, standard/custom fields, object relationships, validation rules, custom buttons and page layouts

  • Create new and maintain existing workflow rules, approval processes, flows and process builder processes

  • Must have worked in Lightning enabled environment

  • Should be able to independently handle data migrations across Salesforce orgs

  • Own CRM data integrity including record de-duping and cleanup

  • Monitor, measure and communicate metrics

  • Develop and implement trainings to drive adoption and usage

  • Evaluate new tools as they become available, communicating future Salesforce releases and enhancements

  • Develop and maintain process documentation, workflows and field maps

  • Create dashboards, reports and custom report types, evolving analytics to uncover patterns and insights

  • Collaborate cross-functionally to document business and technical requirements

  • Identify and evaluate potential global and local integration or third-party vendors

  • Manage vendor relationship with Salesforce and any other third parties

  • Schedule, plan and execute deployments by effectively collaborating with development teams using change sets/IDE/other migration tools

  • Troubleshoot any existing issues and recommend solutions

  • Excellent verbal and written communication skills

Good to Have

  • Experience or know how of CPQ skills

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