Extentia and Clientela Inc Develop Customer Data Platform for the Salesforce AppExchange
Extentia is excited to announce that our ISV Partner Clientela Inc’s Customer Data Platform is now available for download via the Salesforce AppExchange.
Clientela Inc offers a set of acquisition, clienteling, and operations solutions that are scalable, integrated, and customizable as per requirement. These solutions empower retailers to build long-lasting relationships with their customers.
Clientela Inc’s platform is built for adaptability and encourages innovation. It provides value to its customers by enabling them to drive qualified traffic with tailored digital services, help their teams prioritize sales opportunities and maximize productivity and collaboration of teams.
Clientela Inc leveraged Extentia’s AppExchange expertise to allow clients to access customer data via Salesforce and integration with the Clientela Inc platform. Extentia’s team worked alongside Clientela Inc’s internal team to improve productivity by creating a seamless experience for customers through an effective AppExchange application. The application features a configuration screen to integrate Salesforce with the Clientela Inc platform, a solution that facilitates instant one-way contact data sync and one-time bulk syncing of contacts upon installation.
The solution optimizes the process of maintaining synchronized data across both platforms and eliminates the time-consuming, standardized task of keying in data manually. This allows for resources to function more effectively by prioritizing other important tasks. Customers can now easily track, monitor, and make important decisions based on their CRM data more easily.
“It’s been an incredible experience working alongside the Clientela Inc team to understand their specific requirements and to build out this one-of-a-kind AppExchange integration,” said Amit Bhadakal, Solutions Manager at Extentia. “We’re confident that the solution we’ve developed will redefine the experience of Clientela Inc customers in terms of prioritizing productivity and being empowered to strengthen relationships with their customers by leveraging real-time data efficiently.”
“It’s been a pleasure to work with our partner Extentia who came highly recommended by the Salesforce executive team,” said Arnaud Barbelet, COO, Clientela Inc. “Through this collaboration, we have built a public app, which is a key pillar to driving innovation in the Retail Market. This public app is just the tip of the iceberg when it comes to our capabilities and we look forward to continue working with them to build powerful integrations within the Salesforce ecosystem.”
Extentia, has over a decade of experience across various clouds including Sales, Service, Marketing, and Community Cloud with a strong focus on Health Cloud and Financial Services Cloud implementations. As Salesforce certified PDO Experts, Extentia has proven expertise in Salesforce’s security review processes, and works with ISVs across the globe to define, wireframe, develop, package, and list products on the Salesforce AppExchange.
Extentia’s team strives to consistently deliver value to customers with experience-centric transformation, design-led solutioning, and Customer 360 implementations, with a particularly impressive track-record in building Salesforce solutions with Lightning Web Components (LWC), Einstein Analytics, Heroku, and third-party integrations.
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