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  • Writer's pictureThe Extentia Salesforce Practice

Extentia's Dreamforce '23 Recap


Extentia, a Merkle Company, was thrilled to attend Dreamforce '23, the world's largest tech conference, held in San Francisco from September 12-14. This year's event focused on the latest advancements in AI and how businesses can leverage this technology to transform their operations and customer experiences.


Experiences with the Ohana

Dreamforce is always a great opportunity to connect with Salesforce Ohana! Extentia was delighted to network with friends, customers, partners, and members of the Merkle community at the event to engage in insightful conversations.


In addition to attending informative sessions and networking with industry leaders, Extentia also participated in several unique experiences at Dreamforce '23. One such experience was building bicycles for local youth with the Salesforce Foundation. This initiative was part of Salesforce's commitment to giving back to the community and helping underprivileged youth develop valuable skills.


Navigating the AI Revolution

Dreamforce '23 offered informative sessions focused on transforming app development and leveraging Salesforce's AI capabilities. Extentia actively participated in these sessions, acquiring valuable insights into new offerings and best practices. Some key announcements included:

  • Einstein 1 and Einstein Copilot Studio: a platform that simplifies building AI applications, with features that empower customers to implement customized models, prompts, and skills.

  • Data Cloud: Salesforce has enhanced its Data Cloud offerings with new features like Data Graphs, enabling unified data visibility, and Data Cloud-Triggered Flow to automate workflows according to data modifications.

  • Slack Innovations: New functionalities have been introduced to Slack, to facilitate external collaboration through Slack Connect and private in-app discussions via Slack Huddles.

Ride the AI Wave with Extentia


Extentia, a Merkle Company is a PDO Expert Navigator and Salesforce Consultant with over a decade of experience in helping businesses implement and optimize Salesforce solutions. Extentia is also one of the few ISVs selected to create a Salesforce GenAI PoC video, which was presented at Dreamforce '23.

Extentia is committed to helping businesses ride the AI wave and transform their operations using Salesforce's AI capabilities. To know more about how Extentia can help you navigate the AI revolution – let’s connect!


Read other Extentia Blog posts here!

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